F.A.Qs

HOW FAST CAN I GET MY ORDER?
  • Orders placed before 1pm are processed and ship out the same day!
    Transit time depends on shipping method selected by you.
DO YOU HAVE A LOCAL STORE?
  • We are working on it! We definitely want to give you a local store where you can see, touch and do your mini setups to ensure everything will look good together, but for the moment we are an online store.
WHAT MATERIAL ARE THE CAKE STANDS MADE OF?
  • Our pieces are produced in ABS and polycarbonate, a very resistant material. It’s a noble and non-toxic material. So don’t worry, if you have to display sweets, cookies, cake directly on our stands there is no risk of contamination.
HOW DOES PRE-ORDERS WORK?
  • Pre-orders are new items that are being manufactured and are not yet available to the public. Once we receive them, we will start shipping them in the order the order was placed. We are expecting to receive the 2022 launch end of July.

 

ARE THE ITEMS INSTANT DOWNLOADS?

  • Divine Events Solution have a selection of items that are instant downloads. Those you can edit yourself and print at home or on your local printing company. Those items include Invitations, tags, welcome signs, stickers and more!
  • On those digital items you also have the option to have them made by us.
  • Divine Events Solution also offers items that are exclusively made by us and ship to your doorsteps. Those items include favor boxes, crayon box and more! 

WHAT CAN I EDIT ON DIGITAL FILES?

  •  Personalize using your computer or make basic edits using your phone or mobile device. No software or fonts to download.
  • Change the wording, font style, font size, font color, & placement. (Some wording may be fixed to the design, so try our "demo link" located at the description of each item, to see what can be edited).
  • Design size cannot be changed. 

FILE FORMATS FOR DIGITAL ITEMS

  • Single template (JPG or PDF)
  • Multiple templates per page (PDF)
  • Optional bleed and trim lines 

DO YOU DESIGN THE WHOLE PARTY?

  • Yes! We can design your complete event, so your theme is cohesive throughout your decorative details.
  • We create your color pallet, design your Invitation and send you proof in case you want to make changes. Then based on that we create the templates for every little detail that you need for your party.
  • If you are located in Florida, you can have your complete party decorated by us in person!
  • For more details Contact Us!